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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anne-Marie Gordon

June 12, 2026

5  out of  5
rating by Anne-Marie Gordon
"I have been with Lou Kellagher at STATE FARM for many years with my home insurance and now I have subscribed to auto insurance as well! Lou and his team are very professional and friendly and have helped me many times! And Lou takes his time and explains everything to me so that I can understand it! And I really appreciate that! I highly recommend Lou Kellagher and his team! Thank you, Anne-Marie"
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mark griffin

June 9, 2026

4  out of  5
rating by mark griffin
"Lou has been the agent for our homeowner's insurance for over 20 years. He has always been helpful and responsive."
We responded:
"Hello mark, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
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laila myree

June 3, 2026

5  out of  5
rating by laila myree
"Lou has been my insurance agent since I was 16 years old. When I was 18 years old I got in my first accident and Lou helped me tremendously throughout the way. I’m now getting my third car in my life, and Lou has helped me throughout the whole entire process. He told me what to look out for when buying a car, when to walk away. Lou frequently looks for discounts to add on your policy to make your payments cheaper. Lou is a great insurance provider but an even better person. I would highly recommend Lou to anyone That’s looking to get insurance. Y’all not only get great insurance, but you’ll gain a very trustworthy and kind person.."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Tara Kelley

May 21, 2026

5  out of  5
rating by Tara Kelley
"I've been with Lou for many years and he is not just a business owner he is much more. I've referred many people to Lou when hearing of the angst some have gone through. I love the service, help, knowledge and friendship that has formed over the years. Thank you Lou and company for all you do to make things comfortable and easy in sometimes not so happy moments. Cheers to many more years!"
We responded:
"Thank you Tara for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! We're here for you anytime! Thank you for your confidence in us."
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Tom Miller

May 19, 2026

5  out of  5
rating by Tom Miller
"Lou has been my insurance agent for 20 years. He is super responsive and helpful...especially when you have a claim. I highly recommend him and his entire office."
We responded:
"Hey Tom. We're delighted to hear about your experience! We value your feedback and look forward to talking again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. We are here for you to help with auto insurance, homeowner's insurance or whatever else you need. Thank you for choosing my Agency to work with."
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Timothy Brown

May 15, 2026

5  out of  5
rating by Timothy Brown
"Lou does a great job, very responsive and very easy to work with! Highly recommended."
We responded:
"Hey Tim. We are grateful and appreciate the time you took to leave your review. We are glad that you are happy with our services. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
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Camille Middlebrook

May 13, 2026

5  out of  5
rating by Camille Middlebrook
"Amazing professional service. Immediate response and fantastic customer service."
We responded:
"Hey Camille and thank you for the awesome feedback. It makes us happy to know that we did the right thing for you. Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
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Grace Campen

May 13, 2026

5  out of  5
rating by Grace Campen
"Lou has been helping my family since I was little, and there was no doubt he was going to be my agent when it came time to get my first car. When I purchased my car back in January, it was the smoothest and quickest setup possible and lou was amazing every step of the way! No extra advertising for additional payments or up charges just explained everything as is and helped me with a budget that was within my range! Overall highly recommend for his authentic, laid back approach and great communication! Excited to continue to work with him moving forward!"
We responded:
"Hello Grace. We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We love it when the children of our adult clients also become clients. We look forward to serving you many more times in the future! It was a pleasure to serve you."
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Alicia Nieves

May 7, 2026

5  out of  5
rating by Alicia Nieves
"I’ve been a client of Lou’s for years! Always incredibly helpful and has gone over/above when I’ve needed to file claims, update payment info, engage in savings programs, etc."
We responded:
"Hello Alicia and thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We are always happy to help."
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Erich Frey

April 24, 2026

5  out of  5
rating by Erich Frey
"Lou and Jenn worked non stop to straighten out my car insurance coverage after corporate HQ had continued to cover a car I no longer had. Corporate also didn’t recognize the car I did have. But Lou and Jenn worked until all was straightened out."
We responded:
"Dear Erich, thanks for choosing us and leaving such a great review! We are so happy that you are enjoying working with us. We hope to continue exceeding your expectations with great service. We appreciate your business."
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Colin O'Neil

April 23, 2026

5  out of  5
rating by Colin O'Neil
"Lou has been great to work with for our home and auto insurance for many years. He’s knowledgeable, responsive, and takes the time to explain options clearly without any pressure. Whenever we’ve had questions or needed to make changes, he’s been quick to help and made the process easy. It’s clear he genuinely cares about his clients and finding the right coverage for their needs and helping to troubleshoot any issues they arise. Highly recommend working with Lou if you’re looking for someone reliable and easy to work with."
We responded:
"Hello Colin. We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience with my Agency. We are fortunate to have you as a client. We appreciate your loyalty all these years. That means a lot to us."
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Sarah Corwin

April 21, 2026

5  out of  5
rating by Sarah Corwin
"Lou has always been a responsive agent as our family’s needs changed.I always felt we were provided with good options/advice."
We responded:
"Hi Sarah, thanks for the kind words! We love that you had such a great experience! Thanks for sharing about the service and advice you have received over the years. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
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Kate Imansuangbon

April 20, 2026

5  out of  5
rating by Kate Imansuangbon
"Lou and Jennifer are fantastic. They always take our calls and attend to us swiftly! We can’t imagine how we would do without them! Thanks so much great Lou and thanks so much great Jenn!"
We responded:
"Hello Kate and thanks for the great review! We are happy to read that my team and I have been able to provide exceptional service for you. We look forward to serving you many more times in the future! We're here for you anytime!"
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Barbara Okraku

April 16, 2026

5  out of  5
rating by Barbara Okraku
"Lou has been exceptionally kind, helpful and reliable. I highly recommend him."
We responded:
"Hello Barbara. We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work. We truly value your recommendation and are confident we can continue to provide excellent service in the future. We appreciate your loyalty to us all these years. That means a lot to us."
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Manuel Molina

April 9, 2026

5  out of  5
rating by Manuel Molina
"It been almost 22 years that I’m with State Farm and I love it because they are there went I need them and they are berry responsible with all my need.."
We responded:
"Manuel, we are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We're here for you anytime!"
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Judith Clemmons

April 2, 2026

5  out of  5
rating by Judith Clemmons
"Lou Kelaher has always been extremely responsive and helpful with all of our coverage questions and claims. This professionalism also extends to everyone in the office. We strongly recommend him as our insurance agent."
We responded:
"Judith, we are grateful and appreciate the time you took to leave your review. We are glad that you are happy with what we do for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to hearing from you again soon. Thank you for being a client. Your business is important to us."
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Ryan Kelly

March 31, 2026

5  out of  5
rating by Ryan Kelly
"Lou and his associates are fantastic to work with. Whenever I've had a question, no matter how general or specific, they've always been available to walk me through it so that I understand what's happening. Whether it's about policy, a claim, or different coverage types, they've been there to help me understand everything and to best make any educated decisions."
We responded:
"Hello Ryan. Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
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Drew Henricks

March 20, 2026

5  out of  5
rating by Drew Henricks
"Lou and his team is always supportive and ready to work with us!"
We responded:
"Hey Drew, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
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Gordon Bowmaker

March 19, 2026

5  out of  5
rating by Gordon Bowmaker
"Great customer service and insurance rates. Lou and Jenn have been extremely helpful."
We responded:
"Hello Gordon, Thank you for the awesome feedback. We are so happy that you are satisfied with what we did for you. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you."
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Judith Rodriguez

March 18, 2026

5  out of  5
rating by Judith Rodriguez
"As a long-time customer of Lou Keleher – State Farm, I can confidently say their team provides outstanding service. They are always professional, responsive, and genuinely care about their customers. I currently have both my home and auto insurance policies with them, and the experience has been excellent from day one. It’s reassuring to work with an agency that is so attentive and reliable. I highly recommend Lou Keleher and the entire team!"
We responded:
"Judith, thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We always look forward to working with you."
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Bryant Johnson

March 18, 2026

5  out of  5
rating by Bryant Johnson
"After leaving my previous insurance company. I’ve been very pleased with the transition to bundle my insurance needs with Lou and the team. Very professional and kind. Would highly recommend"
We responded:
"Hello Bryant, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!"
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Martin Cargas

March 18, 2026

5  out of  5
rating by Martin Cargas
"Lou and Jenn have always provided excellent advice and have been highly responsive whenever I have questions or need assistance. In fact, they have been the most responsive of any agents I have ever worked with usually getting back to me within one business day max, often sooner. On one occasion I needed urgent coverage on an expedited basis, Lou was able to arrange a policy within a couple of hours. Highly competent and professional."
We responded:
"Hey Marty, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations!"
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Elliott Root

March 13, 2026

5  out of  5
rating by Elliott Root
"We like Lou and Crew. Responsive and when it's time to make a claim they are very responsive and helpful."
We responded:
"Thank you Elliott. We are glad we could help. We are always here for you."
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Jamie Smith

March 13, 2026

5  out of  5
rating by Jamie Smith
"Have been working with Lou for years on all of our insurance needs and cannot recommend him highly enough. He is knowledgeable, super helpful and instantly responsive to all of our questions/needs. We have always been completely satisfied with his services."
We responded:
"Thank you Jamie. It is great for us to hear that what we are doing makes a difference. "
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Kwin Xie

March 5, 2026

5  out of  5
rating by Kwin Xie
"I've been working with Lou for home and auto insurance for over 10 years and the experience has consistently been excellent. He and his staff are effective, responsive and provide information clearly."
We responded:
"Kwin, thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. "