State Farm® Insurance Agent Lou Kelaher
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gunvuddhi Kent
August 26, 2026
"Lou was awesome. Super fast with responses, professional, courteous, and friendly. We’re so happy we chose him as our State Farm agent."
Tito Alcantara
August 25, 2026
"Switching over to State Farm with Lou was incredibly easy and smooth. He took the time to walk me through everything, answered every question clearly, and genuinely looked for ways to help me save money while improving my coverage. The transition felt effortless, and his professionalism and friendliness made the whole experience even better. Highly recommend working with Lou — he truly goes above and beyond."
Lyn Rawdon
August 5, 2026
"I have been with State Farm, and Lou Kelaher in particular, for decades for my Homeowners Insurance. I have always found Lou to be timely with responses and helpful when I have reached out with questions or issues. Recently we went through an in depth review of the homeowners policy to make sure the coverages were still at the correct levels. We found some areas of the coverage that led to some premium savings. Additionally Lou suggested that my husband and I look at combining auto and homeowners and was able to provide a quote. He was easy to work with, provided good guidance, and he seemed generally interested in what was right for us and there was absolutely no pressure to make the auto change. We did end up moving to State Farm auto and it has provided us with significant savings. I would highly recommend Lou if you are looking for a "partner" to help guide you on insurance needs."
Rita Macdonald
August 5, 2026
"I highly recommend Lou who was a trusted agent with a family member for many years. I'm so glad and grateful to have him in my corner now and cannot say enough good things about him and Jenn, his personable and capable side kick!"
Tom Dozier
July 27, 2026
"Friendly, prompt and cost effective."
LeRoy Hansen
July 22, 2026
"Lou has served as my ageent for many years. I have, luckily, had to file very few claims. In December, we hit a deer, which caused considerable damage, but overthing turned out OK, until this spring, when we turrnned the air conditioner on. Lou helped us get aligned with claims so that we able to have the original claim reopened and State Farm cover the cost of the air conditioner repair.
I was treated farely and did not have to chase down multiple people to see the account settled, And I have Lou to thank."
michael nagy
July 14, 2026
"We received quick attention to our claim."
Heidi Campbell
July 9, 2026
"Lou has always been very responsive, professional and courteous. I appreciate all that Sate Farm has done for us.
Sincerely,
Heid Campbell"
Stacey Klees
July 7, 2026
"I highly recommend Lou. He is professional, knowledgeable, and truly takes the time to understand his clients’ needs. It’s clear he cares about building relationships and providing excellent service."
Jared Latimer
July 6, 2026
"I have always felt supported when working with Lou and his team. They are always clear and patient as we work through complicated situations. 10/10. Will always recommend."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lou Kelaher’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Zach Hummel
June 24, 2026
"Lou has worked with my family for a long time, and I have nothing but good things to say about him! Very easy to work with, great service, and a wonderful agent."
"Hey Zach, great to hear. I am very happy that like your family you chose us to work with for your insurance. That is an honor. "
Nicholas
June 15, 2026
"Lou has been a great agent for myself and my family. He is everything one could want in an insurance agent- communicative, transparent, and reliable. He is always available and is extremely helpful when explaining policies, coverage, etc. I would recommend Lou to anyone looking for an agent who will make you feel heard and secure."
"Nick, thank you. We appreciate what you said and will continue to take care of your family and you. We are here when you need us for anything whether its for auto, renters or any other insurance."
Anne-Marie Gordon
June 12, 2026
"I have been with Lou Kellagher at STATE FARM for many years with my home insurance and now I have subscribed to auto insurance as well! Lou and his team are very professional and friendly and have helped me many times! And Lou takes his time and explains everything to me so that I can understand it! And I really appreciate that! I highly recommend Lou Kellagher and his team! Thank you, Anne-Marie"
"Thank you Anne-Marie. It is always good for us to hear that what we do for our clients benefits you. We appreciate your business and look forward to working with you for a long time to come."
mark griffin
June 9, 2026
"Lou has been the agent for our homeowner's insurance for over 20 years. He has always been helpful and responsive."
"Hello mark, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
laila myree
June 3, 2026
"Lou has been my insurance agent since I was 16 years old. When I was 18 years old I got in my first accident and Lou helped me tremendously throughout the way. I’m now getting my third car in my life, and Lou has helped me throughout the whole entire process. He told me what to look out for when buying a car, when to walk away. Lou frequently looks for discounts to add on your policy to make your payments cheaper.
Lou is a great insurance provider but an even better person. I would highly recommend Lou to anyone That’s looking to get insurance. Y’all not only get great insurance, but you’ll gain a very trustworthy and kind person.."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Tara Kelley
May 21, 2026
"I've been with Lou for many years and he is not just a business owner he is much more. I've referred many people to Lou when hearing of the angst some have gone through. I love the service, help, knowledge and friendship that has formed over the years. Thank you Lou and company for all you do to make things comfortable and easy in sometimes not so happy moments. Cheers to many more years!"
"Thank you Tara for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! We're here for you anytime! Thank you for your confidence in us."
Tom Miller
May 19, 2026
"Lou has been my insurance agent for 20 years. He is super responsive and helpful...especially when you have a claim. I highly recommend him and his entire office."
"Hey Tom. We're delighted to hear about your experience! We value your feedback and look forward to talking again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. We are here for you to help with auto insurance, homeowner's insurance or whatever else you need. Thank you for choosing my Agency to work with."
Timothy Brown
May 15, 2026
"Lou does a great job, very responsive and very easy to work with! Highly recommended."
"Hey Tim. We are grateful and appreciate the time you took to leave your review. We are glad that you are happy with our services. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
Camille Middlebrook
May 13, 2026
"Amazing professional service. Immediate response and fantastic customer service."
"Hey Camille and thank you for the awesome feedback. It makes us happy to know that we did the right thing for you. Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
Grace Campen
May 13, 2026
"Lou has been helping my family since I was little, and there was no doubt he was going to be my agent when it came time to get my first car. When I purchased my car back in January, it was the smoothest and quickest setup possible and lou was amazing every step of the way! No extra advertising for additional payments or up charges just explained everything as is and helped me with a budget that was within my range! Overall highly recommend for his authentic, laid back approach and great communication! Excited to continue to work with him moving forward!"
"Hello Grace. We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We love it when the children of our adult clients also become clients. We look forward to serving you many more times in the future! It was a pleasure to serve you."
Alicia Nieves
May 7, 2026
"I’ve been a client of Lou’s for years! Always incredibly helpful and has gone over/above when I’ve needed to file claims, update payment info, engage in savings programs, etc."
"Hello Alicia and thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We are always happy to help."
Erich Frey
April 24, 2026
"Lou and Jenn worked non stop to straighten out my car insurance coverage after corporate HQ had continued to cover a car I no longer had. Corporate also didn’t recognize the car I did have. But Lou and Jenn worked until all was straightened out."
"Dear Erich, thanks for choosing us and leaving such a great review! We are so happy that you are enjoying working with us. We hope to continue exceeding your expectations with great service. We appreciate your business."
Colin O'Neil
April 23, 2026
"Lou has been great to work with for our home and auto insurance for many years. He’s knowledgeable, responsive, and takes the time to explain options clearly without any pressure. Whenever we’ve had questions or needed to make changes, he’s been quick to help and made the process easy. It’s clear he genuinely cares about his clients and finding the right coverage for their needs and helping to troubleshoot any issues they arise. Highly recommend working with Lou if you’re looking for someone reliable and easy to work with."
"Hello Colin. We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience with my Agency. We are fortunate to have you as a client. We appreciate your loyalty all these years. That means a lot to us."
Sarah Corwin
April 21, 2026
"Lou has always been a responsive agent as our family’s needs changed.I always felt we were provided with good options/advice."
"Hi Sarah, thanks for the kind words! We love that you had such a great experience! Thanks for sharing about the service and advice you have received over the years. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
Kate Imansuangbon
April 20, 2026
"Lou and Jennifer are fantastic. They always take our calls and attend to us swiftly! We can’t imagine how we would do without them! Thanks so much great Lou and thanks so much great Jenn!"
"Hello Kate and thanks for the great review! We are happy to read that my team and I have been able to provide exceptional service for you. We look forward to serving you many more times in the future! We're here for you anytime!"